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Terms and Conditions

  1. Introduction and General Terms
    • Agreement: These Terms and Conditions ("Terms") govern the contractual relationship between the user (the "Player," "User," or "You") and ee SIA (the "Operator," "We," or "Us"). By creating an account and/or using the gambling services, you acknowledge that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, and any specific game rules.
    • Governing Law and Jurisdiction: These Terms are governed by the laws of the Republic of Estonia. Any claim or dispute relating to these Terms or the services provided by the Operator, shall be subject to the jurisdiction of the courts of Latvia.
    • Estonian Licence: The Operator holds an Activity Licence and Operating Permit issued by the Estonian Tax and Customs Board (MTA), authorising the organisation of remote gambling. We operate in strict compliance with the Estonian Gambling Act and the Money Laundering and Terrorist Financing Prevention Act.
    • Player Eligibility: * User must be at least 21 (twenty-one) years of age to participate in games of chance. * User must be at least 18 (eighteen) years of age to participate in toto (sports betting). * User must be legally capable of entering into a binding agreement. * User must not be a self-excluded person listed in the Estonian national register of persons with restrictions on playing games of chance (HAMPI), or currently subject to a self-exclusion, from gambling, whether with Operator, any other gambling operator, and/or registered with national self-exclusion schemes.

 

  1. Acceptance and Amendments to Terms
    • Player Confirmation and Obligation: By completing the registration process and/or accessing the website, the Player unequivocally confirms that:
  • Player have read, fully understood, and agree to all clauses within these Terms and Conditions.
  • Player agrees to comply with and be bound by these Terms, the Privacy Policy, and all applicable game rules and internal policies.
  • Player understands that failure to comply with these Terms may result in the suspension or termination of their account and the forfeiture of winnings.

 

  • Right to Amend: The Operator reserves the right to amend, modify, update, or change any of these Terms at any time for commercial, legal, or regulatory reasons (including compliance with the Estonian Tax and Customs Board requirements or changes to the Estonian Gambling Act), at any point in time.

 

  • Notification of Amendments: The Operator will notify players of any significant changes to the Terms by publishing the updated version on the website. In the case of material changes that substantially affect the Player's rights or obligations, the Operator will aim to notify the Player via email or through an on-site notice prior to the changes taking effect.

 

  • Player’s Responsibility for Review: It is the sole responsibility of the Player to review the Terms and Conditions periodically, and specifically before each gaming session or log-in, to ensure they are aware of the current version.

 

  • Binding Effect: Any amendments to the Terms and Conditions shall take effect immediately upon their publication on the website. Continued use of the services after the updated Terms have been published constitutes the Player’s explicit acknowledgement and acceptance of the revised Terms. If the Player disagrees with the changes, their only remedy is to cease using the services and close their account.

 

  1. Account Management
    • Player participation in a game

A player may start gambling as follows:

  • Complete registration and KYC verification: Smart-ID, Mobile-ID, Banklink, manual identification, if necessary (Section 4).
  • After identity is verified, the player may login to an account.
  • The system checks the player against the HAMPI list.
  • After identity is verified the player may make a deposit using any available payment method.
  • Once funds are deposited, the player may choose any available casino or sports betting product.
  • The player selects a game, sets a bet, and participates according to the rules of the respective game.

 

  • Registration and Account Creation
    • Single Account Policy: The Player is permitted to register and operate only one (1) account with the Operator. Should the Operator discover that a Player holds multiple accounts, the Operator reserves the right to suspend or close all duplicate accounts and may treat funds in those accounts as void.
    • Provision of Information: The Player warrants that all information provided during the registration process, and throughout the duration of the account’s existence, is truthful, complete, accurate, and up-to-date. This includes, but is not limited to, the Player’s full legal name, personal identification code (or equivalent), residential address, date of birth, email address and contact information.
    • Updating Information: The Player must promptly inform the Operator and update their account details regarding any changes to the personal information provided. Failure to do so may result in the temporary suspension of the account. The remaining real money balance will be refunded to the Player in accordance with Section 5 (Deposits and Withdrawals). The Operator reserves the right to temporarily suspend withdrawals until the required information is updated, particularly if the outdated information impedes mandatory KYC/AML checks.
    • Account Refusal: The Operator reserves the right to refuse to open an account or to close an existing account at its sole discretion, provided that such decisions are not made in a discriminatory manner. Upon the player's request, the Operator shall provide the reasons for such refusal or closure. Any contractual obligations already incurred shall be honoured, subject to these Terms and applicable laws.

 

  • Account Security
    • Confidentiality: The Player is solely responsible for maintaining the confidentiality and security of their account details, including their username, personal identification method (e.g., Smart-ID, Mobile-ID), and password. The Player must not share this information with any third party.
    • Liability for Activity: The Player is entirely responsible for all activities, transactions, and consequences that occur under their account, regardless of whether such activity was authorised by the Player. Any unauthorised use of the Player’s account is the Player's sole responsibility, and the Operator shall not be liable for any loss arising from such use.
    • Reporting Security Breaches: The Player must notify the Operator immediately if they suspect any unauthorised use of their account or any other security breach.
    • Account Inactivity: If an account remains inactive (no deposits, withdrawals, or wagers) for a continuous period of 12 months, it will be deemed an "Inactive Account." The Operator reserves the right to impose an administrative fee in the amount of €10 per month on Inactive Accounts or close them, provided adequate notice is given to the Player, in compliance with Estonian regulatory requirements. Once Player’s Account balance reaches zero funds, the administrative fee will no longer be charged, and the Account shall be closed.

 

  • Acceptable Username Policy
    • Prohibited Content: When registering an account, the Player agrees not to select a username that the Operator, in its sole discretion, deems to be:
  • Offensive, vulgar, or obscene;
  • Defamatory, abusive, or hateful;
  • Racially, ethnically, or religiously objectionable;
  • Politically sensitive or provocative;
  • Promoting illegal acts of violence;
  • Misleading or impersonating another user or staff member.
    • Enforcement and Sanctions: The Operator reserves the right to review and take action against any username that violates this policy, whether the violation is observed internally or reported via a complaint from another player.  If a violation is confirmed, the Operator may, at its discretion:
  • Issue a formal warning to the Player.
  • Mandate the immediate change of the username.
  • Suspend or permanently terminate the Player’s account and forfeit any associated winnings, particularly in cases of severe or repeated violations.

 

  • Account Closure by Player
    • Right to Close: The Player has the right to close their account at any time. A request for account closure must be submitted to the Operator’s Customer Support team via email from the Player’s registered email address, or through a designated account closure feature on the website.
    • Processing: The Operator will process the account closure request and confirm the closure within a reasonable timeframe, but not later than 5 working days. The Player will be prevented from accessing the account immediately upon confirmation of the closure request.
    • Settlement of Funds: Upon receipt of a valid closure request, the Operator will refund any remaining real money balance in the account to the Player, provided that: * All funds have been cleared. * All mandatory KYC/AML procedures (Section 4) have been successfully completed. * Any bonus funds or associated pending winnings are forfeited, unless otherwise specified by the specific bonus terms.
    • Distinction from Self-Exclusion: Closing an account under this Section 3.5 is distinct from Voluntary Self-Exclusion (Section 9.2.). If the Player intends to close the account due to concerns about gambling behaviour, they are strongly advised to initiate a formal Self-Exclusion to prevent re-opening or registration of new accounts.

 

  • Refusal to establish a customer relationship, Account Suspension and Closure by Operator
    • Operator's Right: The Operator reserves the right to refuse registration, suspend, restrict, or permanently close a Player’s account at its sole discretion, provided that such decisions are not made in a discriminatory manner,  and may notify the Player of this action, except where prohibited by law or specific regulatory instruction.
    • Grounds for Refusal/Suspension/Closure: The Operator may exercise this right, including but not limited to, in the following circumstances:
  • Breach of Terms: The Player is found to be in breach of any provision of these Terms and Conditions (e.g., multiple accounts, failure to update information).
  • KYC/AML Failure: The Player fails to provide the necessary verification documentation (Section 4) in a timely manner, or if the provided information is found to be false, forged, or unverifiable.
  • Fraud and Cheating: The Operator has reasonable grounds to believe or possesses evidence that the Player is engaging in Prohibited Activities, Fraud, or Cheating (Section 12), including collusion, money laundering, or the use of external aids.
  • Regulatory Requirement: The Operator is required to do so by a legal, governmental, or regulatory body (such as the Estonian Tax and Customs Board (MTA) or the Financial Intelligence Unit (FIU)).
  • Security Risk: The Operator believes the account is being used in a manner that is detrimental to the security of the service, the integrity of the games, or the financial stability of the Operator.
  • Inactivity: The account has been deemed an Inactive Account (Section 3.3.4) and the Operator proceeds with closure.
    • Consequences: If the account is closed by the Operator due to a breach of these Terms, particularly those related to fraud, cheating, or AML failures (Section 9), the Operator reserves the right to confiscate any associated winnings and withhold any deposits deemed connected to the misconduct, and shall report the activity to the relevant authorities.
    • Funds Upon Closure: If the account is closed by the Operator for administrative or security reasons not related to a breach by the Player, the remaining real money balance will be refunded to the Player in accordance with Section 5 (Deposits and Withdrawals), subject to compliance checks.

 

  1. Player Identification (Know Your Customer - KYC/AML/CTF)

 

The Operator is legally obligated under the Estonian Money Laundering and Terrorist Financing Prevention Act to verify the identity of every player. This is a mandatory requirement for opening an account, making deposits, and processing withdrawals.

 

  • Initial Identification upon Registration
    • Mandatory Data: Upon registration, you must provide accurate and complete personal data, including, but not limited to: full name, personal identification code (Estonian ID-code or equivalent for non-residents), date of birth, residential address, and a valid email address.
    • Verification Method: As required by Estonian law, remote gambling operators must identify players using a reliable method. This identification may occur through one of the following means:
  • Mobile-ID;
  • Smart-ID;
  • Bank-link/Online bank identification (via deposit verification in case of using Pay and Play);
  • Manual KYC verification, if necessary.

 

  • Enhanced Due Diligence (EDD) and Documentary Verification
    • Mandatory Documentation: The Operator reserves the right, at any time, but especially before processing a first withdrawal or when total cumulative transactions reach EUR 2,000 (or an equivalent amount), to request additional documents to verify your identity, source of funds, and address. This requirement aligns with the diligence measures specified in the Estonian Money Laundering and Terrorist Financing Prevention Act.
    • Required Documents: These documents may include, but are not limited to:
  • Proof of Identity: A clear, valid copy of a government-issued photographic identification document (e.g., Passport, National ID Card, or Driver’s License).
  • Proof of Address: A copy of a recent utility bill or bank statement (dated within the last three months) showing your name and residential address.
  • Proof of Payment Method: Documentation verifying ownership of the payment method used (e.g., a copy of the front of a credit/debit card showing only the first six and last four digits, or a bank statement showing the account holder’s name).
    • Failure to Comply: If you fail to provide the requested documentation in a timely manner, or if the provided information is found to be false, misleading, or unverifiable, the Operator reserves the right to suspend or close your account and withhold any winnings, pending further investigation.

 

  1. Deposits and Withdrawals
    • All payments must be made from an account owned by the Player. Operator does not provide credit or loans for gambling. Deposits may be made using:
  • Bank link payments;
  • Card payments (Visa/Mastercard);
  • Trustly;
  • Zimpler;
  • Apple Pay / Google Pay;
  • Pay and Play.

 

  • Withdrawal Requests
    • Submission: Withdrawal requests must be submitted through the cashier section of the Operator's website.
    • Minimum/Maximum Limits:
  • Maximum daily withdrawal amount:  € 3,000.00
  • Maximum weekly withdrawal amount: €  15,000.00
  • Maximum monthly withdrawal amount: € 50,000.00

 

  • Compliance and Payout Conditions
    • Mandatory Payout Channel: In accordance with Estonian regulations, the Operator must ensure that distributions (winnings) are made only to the same settlement account from which the player made their deposit(s). Winnings cannot be transferred to a third-party account.
    • Account Verification: Withdrawal requests are subject to the satisfactory completion of the Player Identification (KYC) procedure (Section 4). While the Operator may process withdrawals based on existing information, verification documentation is mandatory before processing the first withdrawal, when cumulative transactions reach EUR 2,000, or at any other time at the Operator's discretion to ensure compliance with anti-money laundering regulations..
    • Wagering Requirements: If a withdrawal request is related to funds associated with a bonus, all applicable wagering requirements and bonus terms must be met before the withdrawal is processed.
    • AML Checks: All transactions are subject to internal checks for Anti-Money Laundering purposes. If a transaction is deemed suspicious, the Operator is legally obliged to report it to the Estonian Financial Intelligence Unit (FIU) and may suspend the withdrawal until the matter is resolved.

 

  • Processing Times
    • Internal Processing: The Operator will endeavour to process withdrawal requests within 5 business days since the withdrawal request, unless additional verification and/or AML Check as per current Terms and Conditions or applicable law is required, provided that User Account is not under ongoing investigation in relation to breach of the current Terms and Conditions and any suspicion in relation to fraudulent, illicit or criminal activity are cleared.
    • Third-Party Delays: Processing times may vary depending on the chosen withdrawal method and the policies of the receiving bank or payment institution. The Operator is not responsible for any delays occurring within third-party payment systems.

 

  1. General Rules Of Casino Games
    • Operator offers games provided by certified software suppliers. Game rules are offered by the game service provider and available on the website inside the game prior to the participation in the game (prior to placing wager or bet). By placing wager or bet, Player confirms that he has accepted game rules for the particular game.
    • The Operator reserves the right to amend, modify, update, or change the Game rules at its own discretion, at any point in time. It is Player’s responsibility to review applicable version of the Game Rules prior to placing any bet or wager in the game offered by Operator.
    • Each game displays:
      • RTP (Return-to-Player)
      • Game rules
      • Paytables
      • Bonus round explanations.
    • The randomness of outcomes is determined by certified RNGs (Random Number Generators).
    • In games with progressive jackpots, the amount shown is an approximate visual indicator. The actual payable jackpot is the amount recorded on the provider’s server at the moment of win.
    • Maximum win per spin/round for non-jackpot games is €1,000,000, unless otherwise specified.
    • Only the results recorded in the provider database are considered valid if display errors occur.
    • If manipulation, malfunction or tampering is suspected, payments may be suspended until investigation is complete.

 

  1. General Sports Betting (Toto) Rules
    • Sports Betting Terms constitute part of the current Terms and Conditions. By accepting current Terms and Conditions the Player confirms that he is solely responsible to familiarize himself with Sports Betting terms prior to participation.
    • The Operator reserves the right to amend, modify, update, or change the Sports Betting Rules at its own discretion, at any point in time. It is Player’s responsibility to review applicable version of the Game Rules prior to participating in Toto.
    • Detailed Sports Betting Rules are available on each event page and follow industry-standard settlement policies.

 

  1. Bonuses
    • General Principles and Acceptance
      • Specific Terms Govern: All bonus offers (including deposit bonuses, free spins, and cashback) are subject to these general rules and the Specific Bonus Terms detailed for each promotion. The Specific Terms take precedence in case of conflict.
      • Acceptance: By participating in any promotion or accepting a bonus, the User is considered to have fully accepted these General Bonus Terms and Conditions.
      • Eligibility and Limits: All bonus offers and/or any promotions are limited to one per person. Any bonus offer from Operator is valid only one time per Players Account, household, IP address, including places with a shared computer ( e.g., library, public internet access point). email, telephone number, and payment account number, unless explicitly stated otherwise in the Specific Bonus Terms. If Operator has reasonable grounds to suspect that a bonus or offer is being claimed by or for the benefit of the same person more than once or by a group of people, then it may withdraw the availability of any offer or all offers to that customer or group of customers and/or void any bet funded by the bonus or offer and remove any winnings from such bet.
      • Amendments and Revocation: The Company reserves the right to amend, suspend, or cancel any bonus offer or these General Bonus Terms at any time, for reasons including, but not limited to, legal compliance, regulatory requirements, or suspected breach of rules.

 

  • Wagering Requirements and Locked Funds
    • Wagering Requirement ($X$): All deposit bonuses must be wagered at least 35 times before the player can withdraw the winnings received through them. Welcome bonuses must be wagered at least 35 times before the player can withdraw the winnings received through them.
    • Locked Funds: Until the Wagering Requirements are fully met, the original deposit funds related to the bonus and any potential winnings derived from it will be locked in the account and unavailable for withdrawal.
    • Real Money First: When a bonus is active, stakes will always be deducted from the Player’s real money balance first, and only then from the bonus funds. Any attempt to abuse or circumvent this priority (e.g., using real money exclusively for low-risk sports bets and bonus funds for high-variance casino games) will be considered Bonus Abuse.
    • Withdrawal Impact: Requesting a withdrawal of the deposit amount before meeting the Wagering Requirements will result in the immediate forfeiture of the active bonus and all associated winnings.

 

  • Game Contribution and Maximum Bet
    • Slot Contribution: Wagers on slots contribute 100% towards bonus wagering requirements (except for the games listed below). Table games, crash games and live dealer games do NOT count towards bonus wagering requirements.
    • Excluded Games: none
    • Maximum Bet Rule: The maximum permissible bet while an active bonus is in use is 5 EUR, unless otherwise specified. This includes all game features purchased (e.g., respins or bonus rounds). Exceeding this limit grants the Operator the right to cancel the bonus and void any associated winnings.
  • Activation, Expiry, and Winnings Limits
    • Minimum Deposit: To qualify for any deposit bonus, a minimum deposit of at least 10 EUR is required.
    • Bonus Activation: Players must actively select or enter the required bonus code during registration or deposit, as specified. If a deposit bonus fails to activate, the Player must contact Customer Support before placing any bets; otherwise, the bonus cannot be added manually.
    • Expiration: All deposit bonuses have an expiration period of 14 days from activation, unless stated otherwise. The bonus and any related winnings will be automatically removed upon expiration if wagering is not completed.
    • Maximum Winnings:
    • The maximum payable winnings resulting from any free bonus or free spins without a deposit is limited to 50 EUR.
    • The maximum payable winnings from any other bonus (including cashback, tournament, and deposit bonuses, except the welcome bonus) is limited to 10,000 EUR. Any amount exceeding these limits will be forfeited upon withdrawal request.
    • The timeframe set for the examination for each specific withdrawal case is up to 5 working days, unless there are instances of suspicion of fraud or AML breaches.
  • Bonus Abuse and Forfeiture
    • Abuse Definition: Bonuses are intended for genuine recreational players only. Bonus Abuse includes, but is not limited to: creating multiple accounts, delaying game rounds or features until wagering is complete, exploiting bonus progress mechanics (e.g., building up a bonus feature and finishing it with real money), or any attempt to manipulate promotional incentives.
    • Consequences: If the Operator determines that a player is a "bonus abuser" or has engaged in fraudulent practices, it reserves the right to:
    • Void all bonuses and associated winnings.
    • Restrict future promotions.
    • Suspend or Permanently Close the Customer Account.
    • KYC/AML Requirements: Players must provide valid identification documents (KYC) and AML documents (Section 4) upon request. Failure to provide requested documents will result in the forfeiture of the bonus and any winnings.
  • Operator reserves the right to unilaterally extend or shorten, renew, cancel, request back or repudiate every offer. Bonus changes will be published in the campaign text to which the bonus is related to. It is player’s obligation to be aware of the changes.

 

 

  1. Responsible Gambling

    Operator is committed to promoting safe and responsible gambling. Gambling should be viewed as a form of entertainment only and not as a solution to financial problems. To support safer play, Operator provides responsible gambling tools and measures designed to help players manage and control their gaming activity, including options such as limits and self-exclusion. More information is available in the Responsible Gambling article.

 

  1. Communications and Marketing
    • Use of Email Address: By registering an account and accepting these Terms, the Player agrees that the Operator may use the Player's provided email address and/or mobile number for the following purposes:
  • Essential Notifications: Sending notifications and alerts related to the operation of the account, security updates, changes to the Terms and Conditions, mandatory KYC/AML requests, and withdrawal/deposit confirmations. These essential service communications cannot be opted out of.
  • Marketing and Promotional Information: Sending promotional newsletters, advertisements, and information regarding the Operator's services, bonuses, new games, and special offers ("Marketing Communications").

 

  • Marketing Consent and Opt-Out:
    • Opt-in Requirement: The Player confirms that by accepting these Terms, they give explicit consent to receive Marketing Communications, unless they have specifically deselected the marketing consent option during registration.
    • Right to Opt-Out: The Player retains the unconditional right to withdraw their consent for Marketing Communications at any time. This can be done by:
  • Clicking the "unsubscribe" link provided in the footer of any promotional email received.
  • Changing the communication preferences within the Player's account settings on the website.
  • Contacting Customer Support directly and requesting removal from all marketing lists.

 

  • Compliance with Estonian Advertising Act: All Marketing Communications sent by the Operator shall comply strictly with the Estonian Advertising Act, particularly concerning responsible gambling and the requirement that advertising must be clearly distinguishable as such.

 

  1. Data Protection and Privacy
    • Consent to Data Processing: By creating an account and using the services of the Operator, the Player explicitly consents to the Operator collecting, storing, and processing their personal data, including, but not limited to, identification data (KYC documents), transaction history, and communication records.

 

  • Purpose of Processing: The Player agrees that their data is processed for the following primary purposes:
  • To operate and manage the Player’s account.
  • To comply with legal, regulatory, and licensing obligations, including Anti-Money Laundering (AML) and Responsible Gambling requirements under Estonian law.
  • To process financial transactions and withdrawals.
  • For business communication and marketing purposes (subject to Section 10).

 

  • Privacy Policy: All collection, storage, and usage of personal data are carried out in strict accordance with the Operator’s separate Privacy Policy and the General Data Protection Regulation (GDPR). The Player acknowledges that they have reviewed and accepted the terms of the Privacy Policy, which details the full scope of data processing, data retention periods, and the Player’s rights (e.g., the right to access, rectification, and erasure of data).

 

  • Data Security: The Operator is committed to protecting the Player’s personal data and employs appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of data.

 

  1. Prohibited Activities, Fraud, and Cheating
    • Prohibited Conduct: The Player agrees not to engage in any unlawful, fraudulent, or malicious activity in connection with their use of the services. Prohibited conduct includes, but is not limited to:
  • Fraudulent Activity: Providing false or misleading identification or transaction information.
  • Collusion and Cheating: Any attempt to manipulate the outcome of games, participate in schemes of collusion (agreement with other players), or exploit system errors or vulnerabilities for personal gain.
  • Bonus Abuse: Exploiting promotional offers or bonuses in a manner contrary to their specific terms and conditions.
  • Use of Technical Devices: Using software, bots, artificial intelligence (AI), or other external technical devices or aids designed to give the Player an unfair advantage or automate play.
  • Money Laundering: Using the Operator's services to transfer money for unlawful purposes or engaging in any activity that could be considered money laundering or financing of terrorism.

 

  • Consequences of Prohibited Conduct: If the Operator determines, in its sole discretion and based on reasonable evidence, that the Player has engaged in any form of Prohibited Conduct:
    • Account Action: The Operator reserves the right to immediately suspend, terminate, or permanently delete the Player's account without prior notice.
    • Forfeiture of Funds: The Operator shall be entitled to void, cancel, or withhold winnings and bonuses associated with Prohibited Activities, Fraud, or Cheating. The Operator may suspend or restrict the funds held in the Player’s account pending a final investigation. The Operator may only use funds in the Player’s account to settle damages or losses caused by the Player’s behavior if such damages are undisputed or have been determined by a final court judgment or other legally binding decision.
    • Reporting to Authorities: In compliance with Estonian and EU law (including AML/CTF legislation), the Operator is legally obliged to report suspicious and/or fraudulent activities to the Estonian Financial Intelligence Unit (FIU), the Estonian Tax and Customs Board (MTA), and other relevant regulatory, law enforcement, or governmental authorities. The Player agrees that the Operator is not required to notify the Player of any such reports.
    • Legal Action: The Operator reserves the right to initiate or request civil and criminal proceedings against any Player involved in Prohibited Conduct by reporting the matter to the competent law enforcement authorities. This includes seeking the recovery of damages and legal costs through the appropriate judicial channels to the fullest extent permitted by law.

 

  1. Limitation of Liability
    • No Warranty: The Operator provides the services and the website on an "as is" and "as available" basis. The Operator makes no warranty or representation, whether express or implied, regarding the satisfactory quality, fitness for purpose, completeness, or accuracy of the service.

 

  • Service Interruption: The Operator shall not be liable for any loss or damage suffered by the Player as a result of:
  • Any delay, breakdown, interruption, or failure of the server, website, or gaming software.
  • Any errors or omissions in the content of the website, unless such errors result from the Operator’s gross negligence or intent to mislead.
  • Any acts of Force Majeure (including war, natural disaster, power outages, and labour disputes).

 

  • Technical Errors: The Operator shall not be liable for any technical failures, hardware or software malfunctions, or lost or disconnected network connections that may occur on the Player’s side, including those that interrupt gameplay or cause a loss of data or winnings.

 

  • Third-Party Liability: The Operator shall not be liable for any damages or losses caused by third-party actions, including the failure of payment providers, telecommunications networks, or Internet service providers.

 

 

 

  • Indirect Damages Exclusion: The Operator shall not be liable for any indirect, special, incidental, punitive, or consequential losses or damages (including, but not limited to, loss of profits, loss of data, or loss of business opportunity) arising out of the Player's use of the services, regardless of whether the Operator was advised of the possibility of such losses.

 

  1. Intellectual Property
    • Ownership of Content: The Player acknowledges and agrees that the website, all content, graphics, photographs, designs, software, computer codes, music, sound, video, the overall look and feel of the website, brand names, and trademarks (collectively, the "IP Assets") are owned by the Operator or its licensors and are protected by copyright and intellectual property laws.

 

  • Limited License to Player: The Operator grants the Player a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the IP Assets solely for the purpose of personal, non-commercial use of the gambling services offered on the website, in accordance with these Terms.

 

  • Restrictions: The Player must not, under any circumstances, copy, reproduce, distribute, publish, display, translate, modify, exploit, or create derivative works from any of the IP Assets without the express prior written consent of the Operator.

 

  • Trademark Use: The Player agrees not to use the Operator’s trademarks, logos, or trade names in any manner, including in connection with any product or service that is not provided by the Operator, or in any manner that is likely to cause confusion among customers or that disparages the Operator.

 

  1. Claims And Dispute Resolution
    • If a player has any claims regarding game results, technical issues, or settlement, they may file a written claim within 15 days after the respective game.
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