To keep your account secure and meet legal requirements, we may ask you to complete a verification check.
Verification can be completed using:
- Smart-ID
- Mobile-ID
- Bank link / online banking identification
- Manual verification, if needed
In some cases, we may also ask for additional documents, especially before your first withdrawal, when total transactions reach EUR 2,000, or when required for compliance checks.
These documents may include:
- Proof of identity
- Proof of address
- Proof of payment method
For more detailed information about verification, please see our Terms and Conditions or contact our Customer Support team.
You can upload your verification documents by following these steps:
- Log in to your account.
- Open the “Documents” section in your account profile.
- Upload the requested documents.